Everything you need to stay compliant
Built specifically for ARF, RCFE, Group Homes, and ARFPSHN care homes in California.
Resident Management
Complete resident profiles with medical records, contacts, insurance, and document tracking all in one place.
- Full medical & contact profiles
- Document expiration tracking
- Insurance & pharmacy records
- Seizure & health logs
Staff Documentation
Track training, certifications, CEUs, and orientation for all staff members and stay inspection-ready at all times.
- CPR, First Aid & license tracking
- Orientation checklists
- Performance evaluations
- DSP 1 & 2 completion logs
Emergency Preparedness
Never miss a drill or equipment check with automated compliance tracking and digital sign-in sheets.
- Fire, earthquake & evacuation drills
- Smoke detector & extinguisher logs
- Digital participant signatures
- Corrective action tracking
Medication Records (MAR)
Digital Medication Administration Record with administration logging, missed dose alerts, and inventory management.
- Daily MAR with time slots
- Missed dose notifications
- Controlled substance tracking
- PRN & timed order support
Smart Scheduling
Build staff schedules, manage shift swaps, and send schedules directly to your care team.
- Visual weekly schedule builder
- Shift swap requests
- LIC 500 print-ready format
- Staff time clock & time tracking
AI Licensing Assistant
Get instant answers on Title 17 & 22 licensing regulations without digging through dense legal documents.
- Title 17 & 22 compliance Q&A
- HCBS regulation guidance
- Regional Center policy lookup
- Plain-language explanations
QA Review
COALA's QA Evaluation View gives QA Evaluators a simple, organized way to review the information and documentation they need when evaluating a care home. Instead of searching through multiple files, folders, and sections, evaluators can quickly access the required records in one centralized view — making the review process more efficient, organized, and easier to navigate for both providers and evaluators.
- Centralized view of all records needed for evaluation
- Streamlined review process for providers and evaluators
- No more searching through multiple files and folders
- Organized, easy-to-navigate documentation at a glance
Access Your Records Anywhere
Keep important facility information at your fingertips wherever you are. COALA allows authorized users to securely access resident, staff, facility, compliance, and operational records from virtually anywhere — helping providers stay connected whether they are at the home, in the office, or on the go. Everything is organized in one centralized platform instead of scattered across multiple binders, files, or systems.
- Secure access from desktop, tablet, or mobile
- Resident, staff, and facility records in one place
- Stay connected at the home, office, or on the go
- Replace scattered binders with a single platform
HCBS Resources
COALA gives providers a dedicated place to access HCBS information, training, tools, and resources that can help their home better understand and implement person-centered practices and the HCBS Final Rule.
- Access HCBS information and educational resources
- Review HCBS Final Rule requirements
- Access training materials for staff
- Find tools and resources that support person-centered practices
- Help prepare the home for ongoing HCBS monitoring and compliance
DSP PORTAL
A Dedicated Experience for Your Care Team
Direct Support Professionals get their own simplified portal — purpose-built for the day-to-day responsibilities of frontline care. Mobile-friendly, secure, and focused only on what your team needs.
Built for the front line
The DSP Portal puts everything a Direct Support Professional needs in one place — right from their phone. No clutter, no admin screens, just the tools for delivering great care each shift.
Welcome back,
Maria S.
Today's Shift
7:00 AM – 3:30 PM
New Policy Update
Please review & acknowledge by Friday.
Reminder
Complete daily notes for 3 residents
Key capabilities, built in
Clock In & Out
Tap to clock in and out from a phone.
Schedules
View upcoming shifts at a glance.
Daily Notes
Complete resident ongoing notes quickly.
Resident Info
Access profiles per your permissions.
Medications / MAR
Complete MAR entries when authorized.
Assigned Training
Finish modules and track certifications.
Announcements
Stay current on facility updates.
Acknowledgments
Review and sign off in one tap.
Forms & Resources
Reference documents on demand.
Task Reminders
Gentle nudges so nothing slips.
Give your care team a tool they'll actually love
Included with every COALA plan — no extra setup required.